Privacy Policy

1. Overview

This Privacy Policy explains how Syntrah collects, uses, and protects information provided through the platform.

2. Information We Collect

We may collect the following types of information:

• Account Information - name, email address, organization details
• Usage Data - interactions with the platform, features used, system activity
• Operational Data - scheduling, workforce coordination, and related inputs
• Device Information - browser type, device type, and basic technical data

We collect only the information necessary to provide and improve the service.

3. How We Use Information

We use information to:

• Provide and operate the platform
• Maintain system performance and reliability
• Improve features and user experience
• Communicate service-related updates
• Ensure security and prevent misuse

We do not use personal data for unrelated purposes.

4. Data Storage and Security

We take reasonable measures to protect information, including:

• Secure infrastructure and access controls
• Data encryption where appropriate
• Monitoring for unauthorized activity

No system is completely secure, but we continuously work to protect your data.

5. Data Sharing

We do not sell personal data.

We may share information only when necessary:

• With trusted service providers supporting the platform
• To comply with legal obligations
• To protect the security and integrity of the system

6. Data Retention

We retain information only as long as necessary to:

• Provide the service
• Meet legal or operational requirements

Data is deleted or anonymized when no longer needed.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request correction or deletion
• Restrict or object to processing

Requests can be made using the contact details below.

8. Third-Party Services

The platform may rely on third-party tools or services. These providers handle data according to their own policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of any updates.

10. Service Scope

Syntrah supports operational coordination and workforce management. It does not replace clinical judgment or healthcare decision-making.