The 4:57am Scramble
An aide texts before sunrise and Unit 2 drops below ratio. Syntrah detects the gap and routes a replacement - before you’ve made a single call.
Welcome Now Your shift
Stop the 5am panic.
Syntrah routes replacements before your coffee is even brewed.
Call-offs routed, shifts covered, licenses checked - all before report. So your nurses stay with residents, not on the phone.
Tailored for Directors of Nursing in skilled nursing.
- HIPAA-aligned
- Medicaid-compatible
- Built for SNF & ALF
- Mobile app included
The Reality of Running a Skilled Nursing Facility Sound familiar?
The Credential Chaos
Licenses lapse and certifications expire. Syntrah checks every credential before anyone is offered a shift - and reminds you before they run out.
The Overtime Creep
A pickup here, a stay-over there, and suddenly half the floor is heading past 40 hours. Syntrah shows who’s approaching overtime before the week gets away from you.
We built Syntrah after one too many 4:57am texts. Everything else came from listening to administrators, nurses, and schedulers just like you.
When an aide calls off, it’s already handled.
Watch one call-off move through Syntrah - from Angie’s phone at 4:57 AM to Marcus clocking in before day shift.
Angie’s phone
One call-off. Zero phone calls. Covered before day shift report.
One console for the whole building How It Works
Your dashboard, live boards, credentials, schedule, timecards and requests - in one place.
Start every morning with the answer.
Coverage rate, unworked seats, call-offs and escalated gaps for today - and what needs attention first.
Every seat, live.
Each unit’s week at a glance - working, open, on hold or called off - with the gap flagged the moment it opens.
Readiness before rostering.
Ready, Advisory or Blocked for every caregiver - licenses, registry listings, screenings and training, checked before anyone is offered a shift.
Publish once. Everyone’s told.
Publish up to 26 weeks ahead. Each caregiver gets one message covering every shift it puts them on, by email and in the app.
Fix what still needs fixing.
What was scheduled, what was clocked, and what still needs fixing - down to the off-site punch.
Requests, decided in one place.
Time off, part shifts and swaps arrive in one queue. Approving time off opens a replacement shift for each one it releases.
The mobile app
Everything You Need. Already Built In.
Every Syntrah plan includes the full platform: the console for your office, and one mobile app for your caregivers and your staff. We don’t gate features by tier; we size the plan around your buildings.
Scheduling & Coverage
Rotation lines, a live board for every unit, and call-offs offered to qualified staff in the order you set - escalated to a scheduler if no one takes it.
Credentials & Checks
Licenses, registry listings, screenings and training on file - checked before anyone is offered a shift, with reminders before they expire.
Timecards
What was scheduled, what was clocked, and what still needs fixing - with the punch-location policy you choose for each unit.
Shift Requests
Time off, part shifts and swaps arrive in one queue for a quick yes or no.
The Mobile App
Caregivers call off, pick up open shifts, swap, ask for time off and clock in - all from one app, with alerts the moment something changes.
Manage Mode for Staff
Charge nurses, schedulers and administrators run the facility from the same app: the day’s coverage, what needs attention, and the call-offs still open. A charge nurse who also works shifts can switch between the two sides.
Resident Transportation
Nurses and caregivers request a resident’s appointment ride from the app. Your transportation department arranges it from one queue in the console, prints the trip sheets for the driver, and where it stands shows back in the app.
See how rides are arrangedNeed something specific? Talk to a specialist - we’ll confirm exactly what’s included.
Explore the mobile appBuilt for the buildings that never close Who We Serve
Skilled nursing and assisted living run on different rules and different rhythms. Syntrah is built for both, and for the operators who run more than one building.
Your building
Skilled Nursing Facilities
Live boards for every unit, credential checks before every offer, and call-off coverage that runs before report.
Explore skilled nursing
Your building
Assisted Living Communities
Caregiver and med-tech coverage from the morning med pass to overnight rounds - with every certification checked first.
Explore assisted living
Your portfolio
Multi-Building Operators
Coverage, credentials and overtime across every building - with open shifts offered to your other facilities in the order you set.
Explore multi-buildingDo the Math on Your Mornings
Every building is different. Put in your own numbers - they never leave this browser.
Why we built Syntrah
“I saw a gap in the software market. I built it because I lived the scheduling chaos firsthand. I know the gut-wrenching stress of waiting by the door, wondering if an aide is going to show up.”
What does Syntrah actually do?
Syntrah keeps every shift covered. When someone calls off, it offers the open seat to qualified, available staff in the order you set, tracks every reply, and escalates to a scheduler if no one takes it - with your live boards, credentials, timecards and requests in the same place.
How is this different from traditional scheduling software?
Traditional tools record the schedule. Syntrah actively coordinates it - spotting the gap, asking the right people in the right order, and keeping staff and leadership in sync automatically.
How does the “everything in sync” system work?
Scheduling, call-offs, credentials, timecards and requests share one record, so a change in one place shows up everywhere it matters - without re-entry.
What happens when a CNA calls off?
The call-off lands in Syntrah the moment it’s sent. The open seat is offered to staff who hold the right role and credentials, have had enough rest, and have room in their week - and the first to accept gets it, with every message and reply logged.
What if nobody accepts the shift?
The offer widens on the order you set: part-time and as-needed staff with room in their week first, then everyone eligible at your facility, then your other facilities. If it’s still open, it’s marked uncovered and escalated to a scheduler.
Who is Syntrah designed for?
Skilled nursing facilities, assisted living and memory care communities, and the operators who run more than one building - administrators, nurse leaders, and staffing coordinators alike.
Can staff manage the facility from their phone?
Yes. The same mobile app your caregivers use has a Manage mode for charge nurses, schedulers and administrators: the day’s coverage, what needs attention, and the call-offs still open, wherever they are.
Is it difficult to onboard our team?
No. Start with a workbook: fill in Syntrah’s onboarding template with your staff, caregivers and residents and upload it. Every row is checked first, and only the rows that are ready are imported. Then build and publish each unit’s rotation, and invite your caregivers by email.
Does Syntrah replace our current system?
Syntrah runs your scheduling, call-offs and credential checks, and works alongside the systems you already have - your payroll stays your official timecard.
Can we customize how the system works?
Yes. The order offers go out across your facilities, punch-location policies, and approval rules can all be set to match how your buildings run.
Is our data secure?
Syntrah is built with HIPAA-aligned controls, role-based access, and encryption in transit and at rest.
Your facility deserves better than 5am panic.
Let’s show you what’s possible. Tell us a little about your building.
Request received
Thank you. A Syntrah specialist will reach out to set up a demo built around your building.
No pressure. No commitment. Just a conversation about your building.